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Easy Returns

Easy Returns

My Abhushan’s easy return policy makes it possible for customers to shop with Confidence with us. A product at and under the paid price (post discounted, if applicable) of Rs 7000/- is not eligible for return or refund. For all products above the final price (post discounted, if applicable) of Rs 7000/- the below policies apply.

Category Return Time-Frame (From Delivery)

  • Brilliant Diamond Jewellery : 100% money back if cancelled within 7 days
  • Precious Jewellery (not including brilliant diamond): 100% money back if cancelled within 7 days
  • Lifestyle Jewellery in Silver/ Other Metals without Precious Gemstones /Diamonds: 100% money back if cancelled within 7 days
  • Engraved or Custom jewellery: 90% money back if cancelled within 7 days
    Gold & Silver coins No refund / exchange Gifts & Artifacts No refund / exchange Solitaires (above 0.20 cts) No refund / exchange

Order Cancellation & Refunds

You can cancel an order any time before it has been shipped by us. Or, within 7 days of delivery, as per the return time-frame applicable. In case of Gifts, Artifacts, and Gold and Silver Coins, order can be cancelled only if it is yet to be shipped by My Abhushan.
For any applicable refund, it will be made to the same mode of payment used to place the order within 3 working days. Any order that is cancelled after it has been shipped by us, we will make the refund for the amount due within two weeks of receiving the products back at the My Abhushan office and verifying that it is undamaged. Refund will be made to the same mode of payment that was used for placing the order.

Discounts and Special Promotions

While we take requests for partial cancellation of an order that is of one item from a multi-item order the refund rules as per the above table shall apply. Also, the shipping charges will not be refunded in case of partial cancellation.

Partial Order Cancellation

In case you have used a discount code while placing the order and now wish to cancel it, the refund will be made equivalent to the amount paid by you. Once the order is cancelled, any discount code used remains expired and cannot be applied on a fresh order.

Cancellation of EMI Orders

To make online shopping easier for our customers, My Abhushan offers an EMI payment option for certain eligible transaction. For any transaction made using the EMI option, we follow these cancellation rules.
Cancellation of a single item from a multi-item EMI order is not allowed. If required, the entire order must be cancelled. In case of cancellation, the processing fee, if any, will not be refunded. If the order is cancelled before it has been shipped but after the first EMI has been paid, we will refund to the down payment and first EMI to you.